Westgate Smoky Mountain Resort & Spa - Gatlinburg35.7318433484384, -83.5179698467255
ex. Westgate Smoky Mountain Resort
Westgate Smoky Mountain Resort & Spaoffers an ideal location in a business area of Gatlinburg. The hotel was opened in 2000 and remains an example of antique architecture in Gatlinburg ever since.
The venue is 14 km away from Gatlinburg. The property is set a 30-minute stroll from Gatlinburg center.
Welcoming guests with a night club, an aqua park and a swimming pool, the hotel is placed next to a theme park and an oceanarium.
Mc Ghee Tyson airport is about 50 minutes by car.
Westgate Smoky Mountain Resort & Spa is a cozy hotel of 4 floors featuring non-smoking rooms that come with an in-room safe, wireless internet, pay TV, a kitchen and a fireplace as well as a microwave, coffee/tea makers and a fridge. Guests will enjoy a view of Smoky Mountains from their rooms. Bathrooms with a shower, a hairdryer and terry bathrobes are featured in every room.
Eat & Drink
The award-winning bar serves a selection of tea and coffee. Guests can dine at the dessert Westgate Smokehouse Grill, which is about 50 meters away.
A safe deposit box, a hairdresser and a lift together with a business center, a conference room and a catering service are offered.
Cribs, a playroom and a playground are available for children. Such activities as horse riding, lawn tennis and table tennis are also provided.
Wireless internet is available in the entire hotel for free.
Public parking is possible on site for free.
Year renovated: 2011. Number of floors: 4. Number of rooms: 765.
Late check-in/ -out
24-hour room service
Outdoor swimming pool
Indoor swimming pool
Children's play area
Ski to door
Sports & Fitness
- Fitness centre
- Aqua fitness
- Horseback riding
- Tennis court
- Golf course
- Table tennis
- Airport shuttle
- 24-hour room service
- Car rental
- Tours/Ticket assistance
- Wake up service
- Shops/Commercial services
- Continental breakfast
- Restaurant buffet
- Bar/ Lounge area
- Catering service
- Buffet breakfast
- Business centre
- Meeting/ Banquet facilities
- Babysitting/Child services
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Indoor swimming pool
- Outdoor swimming pool
- Aqua park
- Live entertainment
- Night club
- Barbeque grills
- Spa & wellness centre
- Steam room
- Air conditioning
- Individual heating
- In-room safe
- Connecting rooms
- Living room
- Sitting area
- Tea and coffee facilities
- In-room desk
- Ironing facilities
- Rollaway beds
- Hair dryer on request
- Washing machine
- Room toiletries
- Cookware/ Kitchen utensils
- Cable/ Satellite television
- International calls
- Direct dial telephone
- Plug adaptor
- AM/FM alarm clock
- Carpeted floor
Rooms and availability
1 Queen-size bed
In the Room
- City landmarks
The resort is very nice. All the staff is very helpful and sweet.
Just beware that the Wild Bear Falls water park is not included with your stay at this resort. For 4 people we had to pay an extra $95 to get into the water park.
Beautiful rooms, wish I had known we had a choice to have a balcony or not, because my husband was disappointed that we did not. Wonderfully friendly staff each were always eager to help. Kids loved being able to ride the golf carts with the staff. Wish the water park was a tad more affordable to resort guests, possibly offered as part of booking package. We loved it a will return soon, at the rate you all are growing your going to have to build a pool and playground at the top for those of us who are lucky enough to stay that close to heaven!! Thanks again for a wonderful anniversary weekend away!!
They did not tell us that everything on the resort cost you extra money, like swimming at the indoor water sight. My children were very disapointed, so was my budget!!!!
I was impressed with check-in and facility. However, when taken to my room I was disappointed. Our luggage was taken to room via golf cart. The parking was not reasonably accessible to our room. This was quite difficult to walk with a fairly steep incline. The room was clean and adequate, but not considered resort, spa like to me. The couch let out to a very uncomfortable bed. the bathroom had a very foul sewer odor noted. I was not impressed with the fact that we were asked to strip our linens and empty our garbage. I could have paid much less and received better services in regards to this. Possibly the larger rooms are more elaborate, but I was not impressed. The water park had additional charges as well. Staff was friendly and efficient. The facility is very nicely located to Pigeon Forge and Gatlinburg.
It was much nicer than expected! Really nice location right in the middle of Gatlinburg and Pigeon Forge, with a breathtaking view from the top of the hotel. Staff were really helpful.
The studio room (best price) did not have any kind of view or porch from the room.
The place is beautiful and very comfortable with many lots to offer in food and entertainment.
The staff checking in and out was not friendly. There was a misunderstanding about the number of villas that we rented through Booked.net. The staff was rude and refused to let us speak to explain what was plainly written on our reservation. We had to call Booked.net that in turn had to call the front desk to get our problem resolved. When checking out the staff did not ask about our stay or thank us for choosing your resort. It was not the fault of your business but we had a what sounded like a herd of elephants above us. They were extremely loud all hours of the day and night. Also, someone around us had a dog that barked a lot.
We have stayed before at this resort and really enjoy the comfort of our rooms This resort has always exceded our expectations and that of our friends that we bring along.
This time when we stayed we had a very noisy family staying above us and the resort security would do nothing other than ask them to be quite, they would for about 15min. then start right back up. it was very hard to get any sleep. This was the only problem we have ever had with this resort.
The room was very spacious and comfortable. It was also convenient to have the transportation available to go where you needed without driving.
We stayed 3 days and our towels were running out so we had to use the pool towels. This was not a major problem because we did not use the pool facilities. If we had, it could have created a problem. I also would have requested a room with a view if I had known more about the location. The resort had Wi-Fi service but we were not furnished with a password to take advantage of this and I think there was also an additional fee for this if we had been given a password.
It was comfortable, and well ran.
I like to grill using charcoal, and their were no charcoal grills. I think if you half and half.
Everyone was very friendly, answered my questions.love all the security, beautiful layout.all the extra aminities that u have.would recommend to anyone.my family enjoyed the one night we stayed and is already planning to come back in june for a longer stay.thanks
the room was spacious and clean. Waterpark is awesome, but overpriced.
Too far from Hotel Lobby, no cleaning service (at checkout you had to do most of the cleaning). They were paving the parking lot during our entire 3 stay visit, at one point blocking my car in. The next day I was asked to move my car to a far away location so that paving could continue. I was by myself with my two small children, so carrying the luggage was very cumbersome. Was never asked upon checkout "How was your stay"
Staff was very attentive and efficient when needed. Awesome mountain views. Excellent room service with great food that was reasonable in cost. Grocery store available onside. Will definitely stay again soon!!!!
Cabins had thin insulation and could hear other families above us.
The room was very nice and cozy. We really enjoyed it.
It was a little bit more expensive then I thought it would be.
Check in was slow. Confusion when Debit card refused on Booked.net
The close proximity to Gatlinburg.
Noise level in rooms, lack of cleanliness of room, non-caring attitude of staff, lack of view, misrepresentation of room type by Westgate resort website, lack of outdoor space, and lack of comfort.